Looking for unbeatable 24/7 omni-channel support at the best possible price? Join hands with us today and experience the ultimate in customer service excellence. Our specialized contact center services are designed to help you elevate your game, expand your global reach, and connect with your customers like never before.
Welcome To
chronicle technologies
24*7 Omni Channel Support
Our team is dedicated to providing seamless support across all communication channels, ensuring your customers receive the highest level of service at any time of the day.
Global Reach
With clients globally, we have the expertise and infrastructure to handle diverse customer needs and languages, ensuring a personalized experience for each interaction.
Competitive Pricing
We understand the importance of cost-efficiency. Our unbeatable prices allow you to save on operational costs without compromising on the quality of service.
Why Choose Us?
ai makes the difference
We offer a comprehensive suite of contact center services tailored to meet the unique needs of travel agencies and telecom providers. Our round-the-clock support, competitive pricing, and global reach make us the perfect outsourcing partner for your BPO needs.
Take the first step towards enhancing your customer service experience. Partner with us for unmatched omni channel support and take your business to new heights.
chronos Team
SUPPORT SERVICES
Services
INBOUND SERVICES
Customer Support, Help Desk, Inquiry Handling, Call Answering, Toll-Free Services, Product Information Requests, Technical Support, AI Chatbot Customer Service.
OUTBOUND SERVICES
Appointment Scheduling, Information Verification, Lead Generation, Customer Survey, Telemarketing, Third-Party Verification.
24/7 Omnichannel Support
Provide continuous support across all platforms, including social media, live chat, and traditional channels1.
Conversational AI Chatbots
: These chatbots use natural language processing (NLP) to understand and respond to customer inquiries in a human-like manner1.
Personalized Customer Journeys
Personalized Customer Journeys: Use data analytics to create customized experiences for each customer
Real-Time Analytics and Reporting
Offer insights into customer interactions and service performance with real-time data
Cloud-Based Contact Center Solutions (CCaaS):
Utilize cloud computing to offer scalable and flexible customer service solutions that can adapt to changing
Automated Ticketing Systems:
Advanced Ticketing Systems: Automate the categorization and prioritization of customer inquiries to improve response times and resolution rates
Interactive Voice Response (IVR) &Automatic Speech Recognition (ASR):
Interactive Voice Response (IVR): IVR systems use pre-recorded messages and menus to interact with customers, collect data, and route calls based on the caller’s responses
Automatic Speech Recognition (ASR): ASR technology converts spoken language into text, allowing for voice-driven data entry and customer interaction
Maximize Your Reach
Expand your horizons with our specialized contact center services. Our dedicated team and advanced technology ensure that your business is always within reach of your customers, no matter where they are in the world.
global client served
year of experience
+
customer satisfaction
%
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Companies we have worked for
Our Work Speaks For Itself
Check out some of our successful projects and happy clients. We take pride in delivering top-notch support and achieving customer satisfaction, no matter the scale or complexity of the task.
Partnering with chronicle technologies has been a game-changer for our contact center operations. Their round-the-clock support and cost-effective solutions have elevated our customer service to new heights
Kelly Williams
Satisfied Client
Partnering up with chronicle technologies was like hitting the jackpot for our contact center! With their 24/7 support and budget-friendly options, our customer service has transformed from meh to magnificent! Get ready for a customer service adventure that will blow your mind!
Mark Twin
CEO
Joining forces with chronicle technologies was like striking gold for our contact center! Their round-the-clock support and wallet-friendly choices have taken our customer service from bland to brilliant! Buckle up for an epic customer service journey that will leave you in awe!
Thelma Inda
Developer
Contact
For any inquiries please email